This section is to assist you in preparing for a smooth inventory replenishment with Quiqup. From the moment inventory is received at our warehouse, we aim to set your inventory live on your platform in 24-48hrs. This may vary depending on the size and complexity of the inbound.
Preparing your inventory for receiving
Packaging and Labelling
- Ensure your products are protected adequately and boxes are sealed prior to sending to Quiqup
- Separate unique SKUs in different boxes as much as possible
- Label each box with an alphanumeric character so it can be identified by the receiving team
- Boxes that are not full should be filled with recyclable packing material to prevent movement of products within the box
- ⚠️Maximum weight of a box should not exceed 20kg - if so, it must be clearly labeled on the box to prevent injuries while lifting.
- If the shipment is to be sent on pallets - please inform the Quiqup team in advance in order to prepare the appropriate equipment for receiving.
Barcoding
- Each product should be barcoded, and the barcode referenced in your E-commerce platform.
- If not, please send in each box a clear description, photo, and corresponding SKU/barcode of each item so the Quiqup team can proceed with barcoding during inbound.
Documents
It is essential to prepare documents accurately for inbounding in order to minimize stock errors and to allow Quiqup to prepare adequate space and racking for your products. 48h prior to each inbound please send the following documents to Quiqup:
| Document | Description | Requirement | Template Link |
|---|---|---|---|
| Advanced Shipping Notice | List of all the inventory you are sending us with quantities by SKU | Required | ASN Inventory Sheet - Template |
| Packing List | Inventory count by box / pallet with number of boxes pallet expected to be received | Required | Packing List - Template |
| Packing Declaration | Declaration of appropriate packing procedures | Required | Packing Declaration - Template |
| Commercial Invoice of goods to be inbounded | Proof of cost and price of goods inbounded | Required | Commercial Invoice - Template |
| Bill of Lading | Available only if coming from importer directly | Optional |
Booking an Inbound slot
Once all your documents are prepared you can book an inbound slot here with 48h advanced notice.
⚠️ Please note that your inventory must arrive in the timeslot booked. Quiqup reserves the right to refuse the shipment, or ask the vehicle to wait, if the timeslot is not respected.
If you need to rebook a timeslot for another day, please use the link above or contact our Live Operations team.
Requesting a collection by Quiqup
Quiqup can assist in collecting your inbound shipment from your location in Dubai, Sharjah and Abu Dhabi. The rates of these collections are agreed in your contract.
If you need such services please mention it when booking an inbound slot and our team will contact you to arrange the specifics. You may also contact our Live Operations team. for such arrangements.
What happens when inventory is received?
- Acceptance of the shipment and count of boxes
- Individual Stock count and QA/QC
- Barcoding of items (if required)
- Quiqup will send you a report noting any discrepancies between your Advance Shipping Notice and the stock received. If there are any discrepancies, we will await your confirmation before putting away the items.
- Put-away of items to appropriate locations
- Stock will be updated on our Warehouse Management System (WMS) and synchronised to your E-commerce platform and your Quiqdash account.
- Our WMS will update the “Available” quantity in your E-Commerce platform for the location chosen during initial integration.
- This inventory will be reduced automatically when orders are processed, or additional inventory is added.
Inbounding items
Here is a rough guideline to how long it will take to inbound items. It's important to include ASN and a packing list.
We will have to refuse clients without a packing list as it can increase our inbound times by double.
Here are the guidelines as per below:
Up to 48 hours:
- 1 - 6 SKU's and total 1000 Units
- Less than 10 SKU's & less than 100 units
Between 48-72 hours:
- Up to 10 SKUs & less than 300 total units
- 1-6 SKUs up to 5000 total units
Custom Timeline:
- More than 10 SKU's & 300+ units
- 1 - 10 SKU's & greater than 5000 total units
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