When shipping across borders, having the right contact details for your customer can make all the difference. Here’s why:
Smooth communication: our third-party logistics (3PL) partners reach out by phone and email to confirm delivery times, handle any customs questions, or solve address issues. If the contact info is inaccurate, the delivery can be delayed—or worse, returned.
Fewer delays: ensuring the recipient’s phone number and email address are correct helps 3PL providers keep customers in the loop about delivery updates. This way, your package arrives on time, and everyone stays happy.
Cost savings: when details are wrong, it can lead to failed deliveries or extra fees. By double-checking contact info at checkout, you avoid paying for avoidable mistakes.
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