International Delivery

Modified on Fri, 21 Mar at 12:38 PM

You can activate the international delivery service by clicking on Activate at the end of the order submission page.

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Your shipments should automatically flow to Quiqup and your Quiqdash if you have integrated your e-commerce platform. However, you also have options to place orders directly on the Quiqdash platform.

Scroll down to see the process step by step

Click "Create Single Order" to open a form requiring the following details:

Order Type: Delivery
1. Pickup Details: Auto-filled from save location (if configured) or requires manual entry.
2. Drop-off Details: Recipient’s delivery information.
3. Order Details: Description of the items being shipped.
4. Create Shipment: Select the option to mark it ready or keep it in a draft state.

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1. Fill up the pickup details

In the Pickup block, select your standard location or choose "Other Address" for a one-time collection. You can save new addresses for future use.

Note: You can move the pin on the map for a more accurate location

*Your location name is the name that will appear on the Shipping label.

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2. Fill up the drop-off details

In the Drop-off block you need to fill in all the required recipient information.

*make sure the details are accurate to avoid delays and failed deliveries

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3. Fill up the parcel details

Order Reference: Enter your order ID or any random number.
Size & Weight: Select the package size based on its dimensions and weight.
- Maximum dimensions: L+W+H<200 cm and any given dimension less than 100 cm
- Maximum weight: 25 Kg
Number of Parcels: Specify how many parcels are in the order.
Product Information:
- Description: Name of the product
- Quantity: Quantity of product to be sent
- Unit Price: Price of the product
- Origin: Country of origin of the product
- HS Code: Universal identifier of the product
  - You can learn more about the HS code here.
- Add Product: add another line of product to fill
Payment Type: You can only process international Deliveries as prepaid

We strongly recommend ensuring that the packaging has no empty space and is tightly packed to optimize volumetric weight. You can find more details on volumetric weight calculation here

*make sure the details are accurate to avoid delays and failed deliveries

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4. Create shipment

Click on the Create order to create the order and automatically mark it "Ready for Collection"
Click on Save draft if you wish to keep the order "Pending" to edit or process later
- International deliveries should be manually marked ready for collection before the cutoff time

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5. Mark " Ready for Collection " and Download the label

After creating the order, you must mark the order " Ready for Collection " before the Next Day cutoff time and then download the label to attach to the parcel.

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International Delivery

1. Fill up the pickup details

2. Fill up the drop-off details

3. Fill up the parcel details

4. Create shipment

Click on the Create order to create the order and automatically mark it "Ready for Collection"

Click on Save draft if you wish to keep the order "Pending" to edit or process later

International deliveries should be manually marked ready for collection before the cutoff time

5. Mark " Ready for Collection " and Download the label