Analytics

Modified on Fri, 31 Oct at 12:34 PM

Track your delivery performance and operational insights directly in your Quiqup dashboard. By default, analytics show data from the last 7 days — use the date picker in the top-right to change your reporting window.

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Available Analytics
Download Your Data

Available Analytics

Your dashboard provides key delivery metrics to help monitor performance, identify trends, and spot improvement opportunities.

Metric	What it shows
Delivered Orders	Total number of successfully completed deliveries.
Success Rate	Percentage of successful deliveries vs. total attempts.
Number of Attempts	Total delivery attempts across all orders.
Order Status	Current status breakdown: delivered, in transit, failed, or returned.
Delivered Orders by Date	Daily delivery volumes to identify trends and seasonal changes.
Failed Order Reasons	Most common causes for failed deliveries (e.g., incorrect address, customer unavailable).
Failed Order Details	Specific delivery attempts that were unsuccessful, with timestamps and driver notes.
Return to Origin (RTO) Orders	Deliveries returned to your origin location after failed attempts.

Tip: Use Delivered Orders by Date together with Failed Order Reasons to identify operational bottlenecks by day or driver route.

Download Your Data

Export your analytics data for deeper analysis or to share with your team. You can download data from individual graphs or from the full Client Orders dataset.

Analytics dashboard graph export options

Screenshot: Export menu in Analytics dashboard

Graph Data Export

Export data directly from any graph:

Click the three-dot (⋯) menu at the top-right corner of the chart.
Select “Download data” to export as a .CSV file for use in Excel.

Note: Graph exports include only visible data based on your selected date range and filters.

Client Orders Raw Data

For deeper analysis, use the Client Orders export under your Analytics section. This provides full delivery history including:

Order creation and fulfilment timestamps
Customer and recipient details (name, address, phone)
Tracking and status updates
Delivery attempts and outcomes

Tip: Combine exported order data with your platform reports to track average delivery times, success rates, and first-attempt delivery percentages.