Navigate your Quiqup dashboard efficiently with this complete guide to the Orders page, sidebar navigation, search & filters, and order management tools.

Quick Links

• Dashboard Overview
• Sidebar Navigation
• Search & Filters
• Order Actions
• Understanding Order Details

Dashboard Overview

When you log into Quiqdash, you’ll see your main workspace with these key components:

• Left sidebar (1): Access all platform sections and tools.
• Top search bar (2): Find specific orders quickly.
• Filter options (3): Narrow your view by status or fields.
• Bulk action bar (4): Perform actions on multiple selected orders.
• Per-order actions (5): Manage each order from its row.
• Order list (6): See your orders in a customizable table.

Screenshot: Orders workspace overview

Sidebar Navigation

Main Navigation Sections

Additional Tools

• [Your brand name]: Manage your authentication profile.
• Create Team: Add and manage team member access by role.
• Logout: Securely sign out of Quiqdash.

Note: Your navigation options may vary based on your account type and enabled services.

Search & Filters

Advanced filtering

1. Open filters: Click the filter icon on the right side.

Screenshot: Open filters

2. Add a filter using the Add filter button.

Screenshot: Add filter

3. Choose a field to filter on (e.g., State, Delivery method, Date range).

Screenshot: Choose field

4. Apply multiple filters to narrow results further.

Screenshot: Multiple filters

5. Clear all to remove every filter and return to the full list.

Screenshot: Clear all

Date range filter: Use the date picker to view orders from a specific period.

Order Actions

Order management actions

The top action bar provides these key functions:

• Ready for Collection:Mark selected orders as ready for pickup.
  • For all clients except fulfilment accounts, marking an order Ready for Collection is required for Quiqup to initiate a collection.
• Bulk Actions:Perform actions on multiple selected orders:
  • Download selected orders’ labels
  • Download all labels for orders in state Pending
  • Download selected orders’ data

Screenshot: Action bar

• Create single order: Add an individual order manually.
• Create bulk: Upload a CSV file to create multiple orders.

Screenshot: Create order options

Understanding Order Details

Customizable Order View

The order table displays your orders with customizable columns. Click the Columns button in the top right to choose which information to show or hide.

Screenshot: Customize columns

Default Order Information

Individual Order Actions

Click the three-dot menu (…) in the Actions column to:

Screenshot: Per-order actions

• View order details: Open the full order view.
• Print label: Generate and print shipping labels.
• Create return: Start a return (available once an order has been delivered).
• Cancel order: Cancel pending orders.
• Edit order: Modify details (if available).

⚠️ Important: You can cancel an order only when it is in Pending, or Ready for collection. For orders already in delivery stages, please contact our Support Team to cancel or return the order. (Fulfilment clients cannot cancel via the dashboard if they are in ready for collection or in picking started state.)

Pagination & view options

• Page controls: Use Previous/Next at the bottom to navigate pages.
• Items per page: The view typically shows 50 orders per page.
• Total count: See total orders (e.g., “Page 1 of 1 (4 items)”).