Packaging Guidelines

Modified on Fri, 31 Oct at 12:39 PM

Proper packaging ensures your shipments arrive safely to customers. Follow our guidelines for measuring, weighing, packing methods, sealing, labeling, and handling restricted items.

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Quiqup Guidelines
Do's & Don'ts
Packaging Guidelines by Category
Shipping Label & Paperwork
4 Easy Steps For Perfect Packaging

Quiqup Guidelines

Size & Weight Limits

Same Day & Next Day Delivery: Maximum dimensions Length + Width + Height less than 200cm (e.g., 50x50x100cm) and weight less than 25kg
4-Hour Express Delivery: Maximum 40x40x40cm and 5kg weight limit

Additional Weight Charges: Orders exceeding 5kg incur additional fees. Contact your Account Manager for pricing details.

Packaging Options

Your Own Packaging: Use sturdy, undamaged boxes with all flaps intact
Quiqup Branded Pouches & stickers: create a live support ticket to request new pouches or stickers

Additional stickers for packaging

Fragile: available free of charge
Temperature sensitive: available after pricing discussion with account manager
B2B: available free of charge after B2B account set-up
Office Address: available free of charge to allow our teams to easily identify and prioritize office addresses before closing times.

Quiqup will only accept and recognize stickers provided by us.

Labeling Requirements

Mandatory AWB Label: Every package must have a printed AWB label. Orders without AWB labels will be rejected
One Package = One AWB: Each box, pouch, or envelope counts as one parcel. One order can contain multiple parcels
Multiple Items: For orders with multiple items, edit your shipment and "add parcel" with sequential numbering (e.g., 17246044-1, 17246044-2). Each parcel should be attached with its own label.

Packaging Guidelines by Category

Category	Example	Package Material	Packaging Guidelines
Fragile	Glass, Porcelain picture frames, Clocks, Mirrors	Bubble wrap, double boxing	Wrap each fragile item individually in bubble wrap Use additional padding to fill empty spaces Mark package as "FRAGILE" with sticker
Liquids	Soaps, Spray bottles, Lotions	Poly-bag box wrapping	Secure all caps and lids tightly Wrap in poly-bag to prevent leakage
Apparels, Fabric, Textile	Towels, Clothing, Purses	Poly-bag box wrapping	Fold items neatly to minimize space Use poly-bag for moisture protection
Consumer Electronics	Mobiles, MP3 players, Camera, Electric shavers	Bubble wrap, poly-bag double boxing	Remove batteries if possible Wrap in anti-static bubble wrap Use original packaging when available Double box for expensive items
Toys and Baby Products	Teething rings, Toy weapons, Exposed toys	Poly-bag box wrapping	Ensure all small parts are secure Wrap sharp edges or points Use poly-bag for hygiene protection Check for loose batteries or components
Books	Paperback/Hardcover	Jiffy bags or padded envelopes, ¼ bubble sheet or craft paper	Use padded envelopes for single books Wrap in bubble sheet for multiple books Protect corners with cardboard
Sharp Objects	Scissors, Tools, Knives	Box packing, Bubble wrap blister packing	Cover all sharp edges and points Use blister packing for individual items Secure items to prevent movement Label package as containing sharp objects

Shipping Label & Paperwork

Label Quality Requirements

Clear and Readable: Printout must be clear with scannable barcodes
Original Size: Do not resize or alter the label while printing
No Additional Markings: Keep labels clean without extra markings

Label Placement Guidelines

Flat Surface: Affix labels on the flat side of packaging
Visible Placement: Use the most visible/largest side of the package
Barcode Visibility: Ensure barcode and To/From addresses are clearly visible
Avoid Folding: Labels must not be folded along any package edge

4 Easy Steps For Perfect Packaging