Shopify integration settings

Modified on Fri, 31 Oct at 12:37 PM

This step-by-step guide shows you how to connect Shopify to Quiqup so new orders flow into your Quiqdash automatically for pickup and delivery. No tech skills required.

Before you start

Important: Add your default pickup location(s) in Quiqdash first (Settings → Locations). This is where we collect your orders from.

Have a Quiqup account. If you don’t, sign up from the Quiqup website.
Know your Shopify admin login. You’ll be asked to approve the connection during setup.

Step 1 — Log in to Quiqdash

Open your Quiqup dashboard and log in with your email and password.

Step 2 — Open the Integrations tab

From the left menu, click Integrations.
Find Shopify and click Connect.

Step 3 — Install the Shopify connector

When Shopify opens, check the store shown at the top-right is the one you want to connect.
You can also directly go to the Application on the Shopify App store here and it will ask you to login. If you prefer, either method works the same.
Click Install app to approve. You’ll return to Quiqdash automatically.

Step 4 — Configure your connector settings

In Quiqdash, click Settings under the Shopify connector and work through the sections below.

A) Order Creation Rule

Choose whether new Shopify orders should be automatically marked “Ready for Collection” in Quiqdash.

ON (Recommended if you operate daily): Every new order is queued for pickup at the next available collection time.
OFF (Manual in case you don't operate daily): You’ll manually mark orders Ready for Collection.

Tip: If your business doesn’t operate every day, leave this OFF to avoid orders being scheduled on closed days.

B) Automatic Fulfillment (Shopify status + tracking)

Decide when Shopify should mark the order Fulfilled and add the tracking link:

Option	What happens	Notes
Never	You fulfill manually in Shopify; you add tracking yourself.	Full manual control.
Ready for Collection	Shopify is fulfilled when the order becomes Ready for Collection.	Recommended for most stores.
At Depot	Shopify is fulfilled when the parcel arrives at our warehouse.	Works on Same Day, Next Day, International (not 4-Hour).
Out for Delivery	Shopify is fulfilled when the driver leaves for delivery.	Tracking may appear later for customers.

C) Pickup Location(s)

If you haven’t added locations yet, click Add Pickup Location button.
Use a clear Name — it prints on labels (e.g., “Main Store – SZR”).
In the connector settings, map your Shopify location(s) to your Quiqup location(s).
To exclude a location, leave it unselected. Quiqup only imports orders from locations you explicitly map.
Check addresses carefully to avoid collection delays.

D) Delivery Method Mapping

Link your Shopify shipping options to Quiqup’s services.

In Shopify, set up your Shipping rates & zones (e.g., Same Day, Next Day, UAE Standard, GCC Standard).
In Quiqdash, map each Shopify rate to the matching Quiqup service.
Give each Shopify rate a unique name to avoid mapping issues.

Note: The connector does not create shipping rates in Shopify for you. Set them up manually in Shopify first.

E) Save your settings

Click Save settings at the bottom of the page.

Note: The connector does not import historical orders, it will only start importing future orders that match the above set criteria.

Step 5 — Finish

All new Shopify orders will now flow into Quiqdash automatically.
Orders created before installation aren’t affected and may need manual handling.

That’s it! Once saved, new Shopify orders will start syncing automatically within minutes. Happy selling!

Troubleshooting

Nothing appears in Quiqdash? Recheck that you mapped the correct locations and delivery methods, and that “Order Creation Rule” is set the way you expect.
Tracking not appearing in Shopify? Review your Automatic Fulfillment setting.
Collections failing? Confirm your pickup address and opening days are correct.

Need help? Email apisupport@quiqup.com with your store URL, account email and a short description of the issue. We typically reply the same working day if you explain your problem clearly.