WooCommerce integration settings

Modified on Fri, 31 Oct at 12:37 PM

This step-by-step guide shows you how to connect WooCommerce to Quiqup so new orders flow into your Quiqdash automatically for pickup and delivery. No tech skills required.


Before you start

Important: Add your default pickup location(s) in Quiqdash first (Settings → Locations). This is where we collect your orders from.
  1. Have a Quiqup account. If you don’t, sign up from the Quiqup website.
  2. Know your WordPress/WooCommerce admin login. You’ll install and activate a plugin from your site’s dashboard.

Step 1 — Log in to Quiqdash

  1. Open your Quiqup dashboard and log in with your email and password.

Step 2 — Open your WordPress Admin

  1. Go to your website’s WordPress Admin (usually /wp-admin).
  2. Log in with your admin credentials.

Step 3 — Install and activate the WooCommerce plugin

  1. In the left menu, go to Plugins → Add New Plugin.
  2. Search for “Quiqup Connector”.
  3. Click Install Now, then Activate.
  4. After activation, you’ll be redirected (or can return) to Quiqdash.

Step 4 — Configure your connector settings

In Quiqdash, open Integrations, find WooCommerce, and click Settings. Work through the sections below.

A) Pickup Location

  1. Select the pickup address where parcels will be collected.
  2. If you haven’t added locations yet, add them in Settings → Locations first.

B) Order Creation Rule

Choose whether new WooCommerce orders should be automatically marked “Ready for Collection” in Quiqdash.

  • ON (Recommended if you operate daily): Every new order is queued for pickup at the next available collection time.
  • OFF (Manual if you do not operate daily): You’ll mark orders Ready for Collection yourself.
Tip: If your business doesn’t operate every day, leave this OFF to avoid orders being scheduled on closed days.

C) Order Creation Status

Pick the WooCommerce order status to trigger syncing to Quiqup (default WooCommerce status is usually Processing after payment).

D) Order State Mapping

Map delivery lifecycle events to WooCommerce order statuses for clean handling and notifications.

Quiqup EventSuggested Woo StatusNotes
Ready for collection(leave empty or custom)Optional; many merchants keep the store status unchanged at this point.
At depot(leave empty or custom)Warehouse received.
Out for delivery(leave empty or custom)Driver en route.
On holdon-holdUse if you pause fulfillment (address/stock/payment issue).
Returned to originfailedParcel returned.
Delivery completecompletedOrder delivered successfully.
Delivery failedfailedDelivery attempt unsuccessful.

E) Country filtering

Limit syncing to orders shipping to the countries you choose. First select how you want to filter the countries you will be shipping to with Quiqup, 1) Only these countries, 2) All countries expect, 3) All countries. Then you go and select with country that condition is applied to. 

F) Delivery Method Mapping

Link your WooCommerce shipping methods to Quiqup’s services.

  1. In WooCommerce, configure your Shipping zones & methods (e.g., Same Day, Next Day, UAE Standard, GCC Standard).
  2. In Quiqdash, map each Woo method to the matching Quiqup service (e.g., Same Day, Next Day, 4-Hour, International).
  3. To exclude a shipping method, map it to “Do not read orders”.
Note: The plugin does not create shipping rates in WooCommerce for you. Set them up manually in WooCommerce first.

G) Save your settings

Click Save settings at the bottom of the page.

Note: The connector does not import historical orders. It only starts importing new orders that match the criteria you set here.

Step 5 — Finish

  • All new WooCommerce orders will now flow into Quiqdash automatically.
  • Orders created before installation aren’t affected and may need manual handling.

That’s it! Once saved, new WooCommerce orders will start syncing automatically within minutes.


Troubleshooting

  • Nothing appears in Quiqdash? Recheck Pickup Location, Order Creation Status, and Delivery Method Mapping.
  • Wrong orders syncing? Adjust Country filtering and verify your shipping method names map uniquely.
  • Labels/tracking issues? Confirm the mapped service and the order’s status reached your chosen Order Creation Status.
Need help? Email apisupport@quiqup.com with your site URL, account email, and a short description of the issue.

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