Understanding your billing cycle and COD payout process ensures smooth financial operations with Quiqup.

Quick Links

• Billing Cycle
• Invoice Documents
• COD Payouts
• Historical Records

Billing Cycle

Timeline: Invoices issued within 10 days after billing period ends

Billing Frequency

Your billing frequency follows your signed client agreement:

• Last-Mile clients: Billing frequency as per agreement
• Fulfillment clients: Monthly billing on the 10th day after period ends

Invoice Delivery

You'll receive an automated email from dubaifinance@quiqup.com containing all billing documents.

⚠️ Important: Check your spam folder if you don't receive invoices on expected dates.

Invoice Documents

Each billing period includes four key documents for complete financial reconciliation.

Document Breakdown

Reconciliation: All charges in the Delivery Report match directly with your Invoice. All COD amounts in the COD Schedule match your Credit Note.

COD Payouts

Timeline: Payouts processed Tuesdays and Thursdays after confirmation

Confirmation Requirement

COD payouts require your credit note confirmation unless specified otherwise in your contract.

What You Do:

1. Review documents: Check invoice and credit note from dubaifinance@quiqup.com
2. Verify amounts: Confirm COD schedule matches credit note totals
3. Request payout: Click "Process COD Transfer" button when ready

Result: Your payout is included in the next scheduled payment cycle.

Note: Public holidays excluded from processing schedule. Bank transfers may take up to one additional working day to reflect in your account.

Historical Records

Access all past invoices and credit notes through your Quiqdash Finance section.

Accessing Records

What You Do:

1. Log into Quiqdash
2. Navigate to Finance section
3. View all historical invoices and credit notes
4. Download documents as needed

Available Information:

• Past invoices with detailed breakdowns
• Historical credit notes
• COD payout history
• Payment records