Payment Methods & Terms

Modified on Fri, 31 Oct at 12:39 PM

Complete guide to payment options, banking details, and account status management for Quiqup services.

Quick Links

Payment Terms
Bank Transfer Payment
Card Payment
Blocked Accounts

Payment Terms

Your payment terms and due dates follow the conditions specified in your signed client agreement.

Accepted Payment Methods

Quiqup accepts two payment methods:

Bank transfer: Direct payment to our RAKBANK account
Card payment: Automatic charging for enrolled clients

⚠️ Important: We do not accept cash or cheque payments.

Bank Transfer Payment

Make payments directly to RAKBANK using the banking details below.

Banking Details

Detail	Information
Account Name	Quiqup Delivery LLC
Bank Name	RAKBANK Oud Metha Branch
Account Number	0182923174001
IBAN	AE840400000182923174001
SWIFT Code	NRAKAEAK

Payment Reference Requirements

⚠️ Critical: Always include your invoice number in the payment reference field.

Why this matters: Payment references enable automatic matching to your account. Missing references delay payment processing and may affect account status.

Example reference format: INV-12345 or Invoice 12345

Card Payment

Automatic Processing: Invoices are automatically charged to your saved card on the due date.

Card Payment Requirements

Valid card: Unexpired credit or debit card saved in your Quiqdash portal
Sufficient funds: Available balance to cover invoice amount
Payment confirmation: Receipt emailed once processed successfully

Failed Card Payments

When card payments fail, we follow an automated escalation process.

Day	Action Taken	Account Status
Day 1 (Payment fails)	Email sent to update card details	Account remains active
Day 2 (Payment fails again)	Quiqdash order placement blocked	Blocked until valid card updated
Ongoing	Daily automatic retry attempts	Unblocked once payment succeeds

Updating Your Card

What You Do:

Log into your Quiqdash account
Navigate to Payment Settings or Finance section
Add or update card details
Verify card is saved successfully

Result: System automatically retries payment and unblocks your account upon successful processing.

Blocked Accounts

Accounts are blocked when payment due dates pass without settlement to ensure proper credit control.

Blocking Scenarios

Payment Method	Blocking Trigger	Impact
Bank Transfer	Payment due date passes without settlement	Order placement blocked, collection suspended
Card Payment	Second failed payment attempt (Day 2)	Quiqdash order placement blocked

Unblocking Your Account

Bank Transfer Clients:

Make payment to RAKBANK account with invoice reference
Email payment confirmation to dubaifinance@quiqup.com
Account unblocked once payment verified

Card Payment Clients:

Update card details in Quiqdash
System automatically retries payment
Account unblocked upon successful payment

Urgent unblocking: Contact dubaifinance@quiqup.com with payment proof for immediate processing during business hours.

Preventing Account Blocks

Set payment reminders: Schedule payments before due dates
Maintain card validity: Update expiring cards proactively
Monitor email: Check for payment failure notifications
Verify references: Always include invoice numbers in bank transfers